Magnus Ekbom, Co Founder and Chief of Strategy at Lazada
The point on employee engagement is also it’s extremely important right. And how you also take time to talk to people, ask how someone is doing, what someone needs or what are the challenges that they face right because what we’re asking when we tell people to work from home, right it’s often the people who, should we say not everyone has a good or possibility to do that in a good way we have a lot of people who are out in our facilities, in our logistics operations and so on right. And that is of course whereby nature you can’t do that from behind the screen right.
So I think that overall I would say that it has worked better than we expected and I think that many companies will say that wow it’s actually possible to do this but what I would caution against is to interpret the fact that you can run the company on the distance that that’s the same thing that it’s a good thing to do so. Because to maintain what you do is one thing. But when you talk about how do we problem solve? How do we innovate? How do we push the boundaries? How do we get those last 20% out of the whole organization that we need at the end of the day makes the difference? That is a completely different thing.
Hari V Krishnan, CEO & Managing Director of PropertyGuru Group
Both working from home, remote working, remote work, in general, is to become much more consistent with the workplace of the future, this has big applications on businesses not just for their own organizations but for partners, vendors, customers, suppliers that they work with. You’re gonna have to find digital technologies to interact with people within your organization but also key partners that you interact with and I think that’s gonna be something that’s going to become important.
Another thing that’s going to be critical is internal automation because if we aren’t all gonna be physically seating in one location together our ability to actually use automation software to create that similar experiences is critical so if you think about everything from procurement to the way in which we collaborate to taking notes and exchanging ideas all of this should be digitalised and automated
Another thing that’s critical. And I think the final part is immersive content is here to stay I think people are going to get used to using augmented reality and other experiences to discover browse and experience new content and services and to the degree that a company or brand is going to invest in them I believe that they will separate from the crowd.
Walter de Oude, Executive Director & Deputy Chairman of Singlife
I think the single most important success story is, is alignment across across your C-suite, senior levels. Having a combined or joint vision of where you want to go to is the secret sauce for bringing opportunities together. It makes for for good transactions, it makes good for corporate culture it makes good for how integrations happen. All of that is so so fundamental to to what we need to do to be successful. It’s all about hearts and minds.
People don’t wake up in the morning anymore and say I’m going to work today because I need to get a salary. People go to work today to get and feel that they part of something bigger than themselves and if we can’t demonstrates to to the people that that work with us, through our organisations in every way ,and through partnerships through through what we’re trying to achieve, this joint idea that people are working towards something better or something improving, or something that they can look back in their lives one day in the future and say I was involved in something special and if we can get back to people we can do great, great, great things.